PRIVACY POLICY

ZEgaming Nigeria Limited (Trading as ZEbet) has done everything to ensure its customers are provided with an optimum level of confidentiality and the information you send to us will be processed in accordance with our privacy policy. This policy document details how we collect and process your information using our website and you hereby acknowledge and consent to ZEgaming Nigeria Limited processing this data for use, and in line with the provisions within this policy.

THIRD PARTIES

Your personal data is safe with us and we refrain from disclosing this data to any third parties unless necessary for processing your requests such as for transactions, verification, customer service and correspondence. As part of our regulatory duties, we may also disclose details of how you conduct your account to security agencies and any other relevant third parties for the prevention and detection of fraud or fight against terrorism. ZEbet will not be held responsible for the way your data is used and managed by any third parties. You hereby consent to such disclosures in accordance with this policy.

DATA ENTRY

To bet with ZEbet, you must register and fill in the following information: First name and Surname, Email, Date of Birth, Gender, Phone, State. You may give additional information as part of your account and service usage (such as surveys or customer research carried out from time to time); and we may at any time, ask you to verify the conformity of your information and / or to complete it.

You can access the personal data we hold for you by logging into your account. You reserve the right to access, alter and update this data should there be need for change or any part become obsolete.

FOR WHAT PURPOSES ARE THESE DATA USED?

We use your personal data only for purposes of managing your player account, process your bets, including card and online payments, monitoring our business relationship and personalizing and improving our product and services.

As part of our legal obligation, the personal date we receive also helps us detect and prevent fraud on our services and to prevent anti-money laundering. We may use third parties such as credit referencing agencies who will record any sources on your file.

The bank information that you provide to us is processed for the purposes of managing the transactions that occur on your online account. Each transaction is processed by our certified online payment provider and there is no situation where ZEbet can read or store your Payment Cards figures.

ZEbet may acquire, merge or sell businesses and services as part of its growth and expansion. Your data will be considered as an asset of the business in this case and transferred in line with the provisions of our existing privacy policy.

PROTECTION OF CHILDREN

These services that we provide are strictly prohibited for individuals under the age of 18 years of age or the lawful age for consent using online betting and gaming services under the laws of the respective jurisdiction. All verification measures will be taken to prohibit the set up of minor accounts on our platforms and this includes accessing your personal information.

INFORMATION, COMMERCIAL OFFERS AND NEWSLETTERS

Depending on your choices, you may receive information related to ZEbet. You can at any time oppose the reception of our offers and news by contacting the customer service at 08143216749 or the following email address: support@zebet.ng

SOCIAL NETWORKS

We are in position to collect certain information when you browse the pages dedicated to our brands on social networks. We use this data primarily to provide you with a personalized and social experience, to improve our quality of service and for advertising purposes.

SOCIAL NETWORK PROVIDERS & COMMUNICATION PROVIDERS

When you browse our social networking pages and / or use our applications, some of your data may also be collected by publishers (Facebook, Twitter, Snapchat, Apple iOS, Google Android …). We invite you to consult the privacy policies of these publishers to learn about the use made of your data by them for their own account.

STATISTICS

We may process your anonymous data for statistical or study purposes in order to evolve our products and services and personalize our relationships. In this context, your data may possibly be combined with other statistical or aggregated data from different third-party sources.

DATA SECURITY AND ENCRYPTION

At ZEbet, the security of your data is a key topic: All communications between the player and our services is 100% encrypted. The Technical Architecture and specifically the security means in place are audited once a year by independent experts.

As part of our commitment to your online safety, may we remind you to take every reasonable effort to protect against unauthorized access to your account login details. Ensure that you protect your password and secure login details and desist from sharing your credentials with any third parties. We recommend that you change your passwords if you suspect that your login details have been compromised in any way.

COOKIES

Cookies are small pieces of data on your computer that keep track of your activity when you are browsing a website. We use cookies to improve and personalize your experience and to show you relevant information when you return to our site. Our Cookies do not store or use any personal data.

What types of cookies do we use?

  • Cookies required: These cookies are strictly necessary for the operation of our sites and applications. They allow you to browse our sites and applications and use the features. If you have chosen to disable these cookies via your internet browser, access and / or use of our sites and applications may be altered. We advise you to leave them activated in order to take full advantage of our services and your navigation on our site and application.
  • Audience Cookies: These cookies allow us to establish attendance statistics (for example, number of visits, page views, sections visited, etc.) and to understand the activity of visitors to our sites and applications in order to improve the functionality and ergonomics of our sites and applications to make your navigation more enjoyable.
Please refer to your website browser on how to manage your cookies.

AMENDMENT

We reserve the right to amend the provisions within this policy at any time. All changes will be published on this page and changes thereof will become valid with immediate effect upon publication. Continued use of services will be considered as your acceptance thereof.

This policy shall be governed by the Laws of the Federal Republic of Nigeria.